Synthetix Limited avatar

Synthetix Limited

Takeley, Essex

Keep It Local Support your local businesses

Description

Leading Multi-channel Online Customer Service Developers.

Multi-channel web self-service, call-centre knowledge-bases and live web-chat from one of the UK's leading online customer service software providers.

Our software is designed to deliver the best online customer service experience available. faqtAgent, smartAgent and our live chat service deliver cost savings and increased sales.

We create multi-channel online customer service solutions for clients such as Travelodge, UCAS, London 2012, Virgin, EasyJet, Morrisons, Unilever and Yorkshire Building Society.

Our faqtAgent and smartAgent web self-service technologies help you deliver FAQs and solve customer problems on the web, mobile phones and social networks.

If you have a call-centre, Synthetix knowledgeManager extends the same knowledge-base to your agents.

And for customers who can't self-serve the answers they need, our seamless web chat software, Synthetix liveChat, connects them with your call-centre team.

Our clients reduce inbound e-mail and call volumes by an average of 25%, building strong customer engagement and satisfaction levels.

We know that choosing a partner to develop your online customer service is a decision of real strategic importance for your business. We work with our clients throughout the year to understand their business and optimise their online knowledge-delivery. We've been doing this for ten years now - no company has more experience of building and maintaining high-quality knowledge-bases than us.

Visit us at http://www.synthetix.com for more.

customer service software, faq software, live help software, multi channel customer service, web self service. Web Self-service, Faq Software, Knowledge-bases, Customer Service Software, Contact Centre Software, Live Chat, Virtual Agent, Online Help.

Synthetix Limited is located in the Takeley area of Essex. There are at least 8 other listings in the CM22 postcode area.

Marketers in Essex CM22

Number of Employees: 15

Listing Info

Location

Reviews

5.0

Average Rating
Reviews currently disabled

Open Times

  • Monday Unknown
  • Tuesday Unknown
  • Wednesday Unknown
  • Thursday Unknown
  • Friday Unknown
  • Saturday Unknown
  • Sunday Unknown

Listing Stats

  • 15 Bookmarks
  • 793 Views
  • 69 Shares
  • 29 Likes

Other Marketer Companies In The CM22 Area

Chelmer Print banner
CM22 7WE
Chelmer Print avatar

Thremhall Park Start Hill, Bishop’s Stortford, Hertfordshire CM22 7WE

Juice Creative Ltd banner
CM22 7AT
Spot Reels LTD banner
CM22 6AZ
Spot Reels LTD avatar

Little Springs, Bishop's Stortford, Essex CM22 6AZ

V M S banner
CM22 7QT
V M S avatar

2 Mill Ln, Bishop's Stortford, Essex CM22 7QT

Whaam banner
CM22 7EB
Whaam avatar

The Flower Pot/The Heath, Bishop's Stortford, Essex CM22 7EB